Cancellation Policy

1. Cancellation Requests
1.1 If you wish to cancel your course enrollment, you must submit a cancellation request within 24 hours of making the payment. Any cancellation requests received after this timeframe may not be eligible for a refund.

2. Refund Process
2.1 Upon receiving a valid cancellation request within the specified timeframe, Bizshark will process the refund. However, please note that a processing fee of 5% of the course fee and a gateway fee of 3% of the total payment will be deducted from the refund amount.

3. Proof of Cancellation
3.1 In order to initiate the cancellation process, you must provide valid proof of cancellation. This may include a screenshot or email confirmation of your cancellation request along with a payment screenshot demonstrating the payment made for the course.

4. Valid Reasons for Refund and Cancellation
4.1 Refunds will only be processed for valid reasons, which may include but are not limited to:
a) Technical issues or errors preventing access to the course materials.
b) Failure to deliver the promised course content or materials.
c) Dissatisfaction with the quality or relevance of the course content.
d) Any other reason deemed valid by Bizshark.

5. Refund Eligibility
5.1 Refunds are subject to the sole discretion of Bizshark and will be assessed on a case-by-case basis. We reserve the right to refuse refunds if the cancellation request does not meet the specified conditions or if it is determined that the request is not valid.

6. Payment Disputes
6.1 If you have any issues or concerns regarding the refund process, please contact our support team at [email protected]. We will investigate the matter and work towards resolving any payment disputes in a fair and timely manner.

Please note that this cancellation policy is subject to change at the discretion of Bizshark. It is your responsibility to review the policy periodically for any updates or changes.

If you have any questions or require further clarification regarding the cancellation policy, please contact us at [email protected].

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